What I learned about design as a small business owner?

In this blog post, I delve into my experiences as a small business owner of Kazkara, a specialty coffee venture, emphasizing the invaluable design learnings acquired through human-centered design methodologies.

Written by
Valeria Suing
Published on
March 11, 2024
Read time
5 min
Category

Starting a business is more than a venture; it's a voyage of discovery and creation. My journey with Kazkara, a Latin American specialty coffee business, has been an enlightening path, not just in entrepreneurship, but in the intricate dance of design and human connection. As a small business owner, I've navigated the waves of commerce, culture, and community, gaining invaluable design insights that have shaped not only my business but also my understanding of what it truly means to design with purpose.

Market in Toronto hosted by Creato community

Building Community and Connections

Kazkara emerged from a deep-seated love for coffee and a desire to share the Latin American coffee experience with a broader audience. Our online platform and presence at markets and pop-up events allowed us to weave a tapestry of connections, stories, and shared traditions. These connections transformed our business into a platform for cultural exchange, highlighting the importance of authenticity and storytelling in design.

Creating Meaningful Experiences

In today's digital era, your online presence is your storefront. For Kazkara, understanding the digital landscape was crucial. It was more than about being visually appealing; it was about creating a seamless, engaging experience for our community. We learned that every design element, from website layout to social media content, needs to resonate with your audience, reflecting the core values and stories of your brand.

Preparing coffee in a pop-up event

The Art of Learning and Adaptation

Design, I've learned, is an ongoing journey of learning, unlearning, adapting, and evolving. It's about understanding the needs and desires of your community and crafting solutions that resonate. It's about embracing uncertainty, using it as a fuel for creativity and innovation. Our experiences in markets and pop-up events taught us the value of human interaction and feedback, guiding us to refine and adapt our offerings.

The Holistic Nature of Design

Design extends beyond tangible products; it encompasses physical experiences, storytelling, and even the workflows within our business. Embracing the full spectrum of design allowed us to create a more immersive and engaging customer experience.

My journey with Kazkara has been one of discovery, learning, and immense personal and professional growth. Human-centered design has taught me that at the heart of every successful venture lies a deep understanding and appreciation of the human experience. It's about creating spaces where stories, cultures, and connections can flourish. As I move forward, these lessons remain invaluable, guiding my steps into future ventures and endeavors with a rich tapestry of memories and insights to draw upon.

Valeria Suing

A passionate Experience Designer with a focus on creating innovative, human-centred solutions.

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